Episode 8

full
Published on:

6th Sep 2023

Ep8: Securing Your Credit Reports and Freezes

In this episode, Marc David speaks with credit expert Olivia Chen about best practices for safeguarding your credit reports and identity including:

  • Placing credit freezes with Equifax, Experian and TransUnion to restrict new account openings
  • Lifting freezes temporarily when applying for new credit using your PIN
  • Freezing children’s credit reports until they are old enough to manage credit
  • Checking your credit reports annually for signs of fraudulent activity
  • Reviewing reports to verify personal info and watch for unauthorized accounts
  • Disputing fraudulent charges, closing accounts and reporting identity theft
  • Putting freezes and monitoring in place proactively even if not breach impacted
  • Making credit protections part of your regular financial security regimen

For full episode recaps and cybersecurity tips, visit bytesizedsecurity.show or subscribe to the podcast. See you next time!

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Transcript
Marc:

Welcome back to the Byte Sized Security podcast, your source for

Marc:

bite-sized cybersecurity lessons.

Marc:

I’m Marc David, and with me today I have credit security expert Olivia Chen.

Marc:

Given the prevalence of data breaches exposing personal information,

Marc:

having vigilant credit protections in place is more crucial than ever.

Marc:

Olivia joins me to discuss best practices like credit freezes,

Marc:

monitoring your credit reports, and safeguarding your child’s information.

Marc:

If you want practical tips to lock down your credit from

Marc:

fraud, this episode is for you.

Marc:

Let’s dive in!

Marc:

Olivia, so great to have you on the show.

Marc:

Can you start by explaining what a credit freeze is and its benefits?

Olivia:

Happy to be here, Marc!

Olivia:

A credit freeze restricts access to your credit report, which prevents anyone from

Olivia:

opening new credit accounts in your name.

Olivia:

This makes it vastly harder for identity thieves to use your information even

Olivia:

if it’s compromised in a breach.

Olivia:

Freezes must be lifted temporarily when you want to apply for new

Olivia:

credit, but it’s easy to do online.

Olivia:

I highly recommend freezes for maximum credit protection.

Marc:

That’s really good to know.

Marc:

What's the process for freezing your credit reports?

Olivia:

You have to place a freeze separately with each of the three

Olivia:

major credit bureaus – Equifax, Experian and TransUnion.

Olivia:

This can be requested online or by mail.

Olivia:

The bureaus must place the freeze within 1 business day, and provide

Olivia:

a unique PIN to lift it when needed.

Olivia:

Keep the PIN very secure, like your credit card PIN.

Olivia:

Some states allow fees but many offer free freezes.

Marc:

Are there any downsides to having a credit freeze that

Marc:

people should be aware of?

Olivia:

The main thing is it takes additional planning when you want to

Olivia:

apply for new credit, as you have to proactively lift the freezes at each

Olivia:

bureau a few days before applying.

Olivia:

So it can add a small hurdle to the process.

Olivia:

However, I think that extra vigilance is worth the very strong identity

Olivia:

theft protection a freeze provides.

Marc:

What about thawing credit freezes, is that a difficult process

Marc:

if people need to apply for credit?

Olivia:

Not at all!

Olivia:

You simply log into each bureau’s website and lift the freeze

Olivia:

temporarily using your PIN.

Olivia:

It usually takes effect within an hour and usually much less.

Olivia:

Just be sure to refreeze after you’re done applying for new credit but

Olivia:

most bureaus auto-freeze again or allow you to set a shorter timeframe.

Olivia:

You can also do temporary 7-day lifts.

Olivia:

The key is freezing by default, and only thawing briefly when needed to

Olivia:

avoid keeping credit perpetually open.

Olivia:

A quick tip is to ask whoever needs to check your credit, which bureau

Olivia:

they will check so you can just thaw that agency and save yourself

Olivia:

some time from doing them all.

Marc:

This seems especially important for parents to consider for their children.

Marc:

What’s your advice regarding kids’ credit freezes?

Olivia:

I absolutely advise that parents freeze their minor children’s

Olivia:

credit files in addition to their own.

Olivia:

Child ID theft is sadly very common, often going undetected for years.

Olivia:

Their credit should remain frozen until they are old

Olivia:

enough to manage it themselves.

Olivia:

Just be sure to lift and refreeze when applying for student loans.

Olivia:

Doing this prevents criminals from exploiting kids’ unused credit.

Marc:

Let’s pivot to credit reports themselves.

Marc:

Why is it so important to check your reports annually?

Olivia:

Reviewing your credit reports regularly lets you catch

Olivia:

any signs of fraudulent activity early, like accounts you didn't open.

Olivia:

You also verify your listed personal and contact info is correct.

Olivia:

Everyone is entitled to one free credit report from each bureau

Olivia:

yearly at annualcreditreport.com.

Olivia:

I suggest staggering checks every 4 months to monitor consistently.

Marc:

What are some red flags people should watch for when

Marc:

reviewing their credit reports?

Olivia:

Things like accounts, address changes or inquiries you don't recognize

Olivia:

could be signs of identity theft.

Olivia:

Make sure no unauthorized credit checks were done by lenders.

Olivia:

Ensure listed employers and income are correct.

Olivia:

Watch for errors like mistaken late payments that could

Olivia:

unjustly lower your score.

Olivia:

Basically verify the data reflects your actual credit profile.

Marc:

If listeners discover potential fraud on their credit report, what

Marc:

steps should they take to remediate it?

Olivia:

First, immediately notify the involved creditors and have

Olivia:

any fraudulent accounts closed.

Olivia:

Then dispute the charges with each credit bureau in writing, providing

Olivia:

evidence like police reports.

Olivia:

This initiates fraud investigations.

Olivia:

You can also request fraud alerts on your files requiring scrutiny of new accounts.

Olivia:

And contact the FTC to report the identity theft.

Olivia:

With quick action, the damage can be contained and credit restored.

Marc:

For listeners concerned after all the recent breaches, would you

Marc:

suggest they check and freeze credit now regardless of whether they were impacted?

Olivia:

Absolutely, given how rampant exposes of consumer data have become.

Olivia:

Even if you don’t know you were directly affected, putting a proactive

Olivia:

freeze gives you reliable protection.

Olivia:

And checking reports allows early discovery of any credit misuse.

Olivia:

Don’t wait to take these precautions.

Marc:

Final words of wisdom for our listeners looking

Marc:

to lock down their credit?

Olivia:

My main advice would be to make credit protections like

Olivia:

freezes and monitoring your reports part of your regular financial

Olivia:

hygiene, like checking bank balances.

Olivia:

Cybercrime is only growing, so permanent vigilance is key.

Olivia:

But with proactivity, you can greatly minimize risks

Olivia:

to your identity and credit.

Marc:

Outstanding tips, Olivia.

Marc:

Thank you for sharing your credit security insights!

Olivia:

My pleasure, thanks for having me on!

Marc:

That wraps up this episode focused on empowering you to secure

Marc:

your credit reports and identity.

Marc:

Implement freezes, routinely check your reports, and act quickly

Marc:

against any fraudulent activity.

Marc:

By being proactive, you can reduce risks of damaging credit fraud.

Marc:

Visit byte sized security.show for more cybersecurity lessons.

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Byte Sized Security
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Marc David

Marc David is a Certified Information Systems Security Professional (CISSP) and the host of the cybersecurity podcast, Byte-Sized Security. He has over 15 years of experience in the information security field, specializing in network security, cloud security, and security awareness training. Marc is an engaging speaker and teacher with a passion for demystifying complex security topics. He got his start in security as a software developer for encrypted messaging platforms. Over his career, Marc has held security leadership roles at tech companies like Radius Networks and Vanco Payment Solutions. He now runs his own cybersecurity consulting and training firm helping businesses and individuals implement practical security controls. When he’s not hosting his popular security podcast, you can find Marc speaking at industry conferences or volunteering to teach kids cyber safety. Marc lives with his family outside of Boston where he also enjoys running, reading, and hiking.